Customer Satisfaction Questionnaire
S/N:
Customer Name
Procurement Specifications
Contact
Contact Person
Dear Sirs:
Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of ments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
Product Quality:
1、Which do you value most when you purchase a good quality product?
□product itself □company reputation □company strength □company after-sale service
2、Which quality indicators do you pay more attention to?
□designs □technics □stability □functions □(others)
3、Are you satisfied with our design?
□very satisfied
□just so so,ments or suggestion on this:
□not satisfied,ments or suggestion on this:
4、Are you satisfied with our packing?
□very satisfied
□just so so
□not satisfied
ments or suggestion on this:
5、What do you think of our quality?
□excellent □very good □fair □poor □very poor
ments or suggestion on this:
二、Product Price
pared with other suppliers, what do you think of our price?
□pretty low □low □almost same □high □higher
pared with other suppliers, do you think ours gains high cost-effective?
□pretty high □high □almost same □lower than others □pretty lower than others
ments or suggestion on
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