目标管理培训课程3.ppt

目標的種類:目標最多不超過5個
T
Q
C
S
M
Business Balanced Score Card
Competence
Processes
Customers
Financial
petencies
Technology
Infrastructure
Climate for Action
Excellence in
Performance
Customer
Delight
Value
Growth
A cause and Effect chain
Leading and Lagging Indicators
Competence
Processes
Customers
Financial
Leading performance Indicators
Lagging performance Indicators
Understand Lagging and Leading indicator concepts
Understand Cause and Effect relationships
Report and Review a balanced set of indicators
World class businesses:
BBSC-Key Transitions
Market Performance
Delivery
&
Service
Strategic
Investment
Process development
Learning
customers
Processes
Financial
Deployment Formats
An objective is achieved by processes