以客户为中心试题（Customer centered examination questions）.doc以客户为中心试题(Customer centered examination questions) 1. of the following does not belong to the traditional way of selling is () (3 points) A centered on channels B petitors C old friend sales D debate sales 2., the biggest mistake for a salesperson is () (3 points) A is immersed in the love of the product and forgets to see what the customer thinks B excessive focus on sales C is too busy D talks too much 3. the following is not true (3) A suggests leaving dinner with the best and most likely customers of their own, who need further contacts There are many ways to entertain B, and the mon is to entertain customers in a restaurant C the salesperson should make sure that he is the first to arrive D coffee meetings, business lunch, etc. is also a way to feast 4. select one of the following statements by the use of the statement, "customers use our engine, in two years without maintenance, 5 years will not have quality problem, so very assured" () (3) A relies monality to build interest B builds trust by referring to the benefits received by its customers C mentioned references cause the customer interest D builds interest through essful stories 5. the following statement is incorrect () (3 points) There are mon purchasing decision structures in A B strong leadership, weak members, this team of users is the most sensible C for strong leadership and weak anizations, The goal of the salesperson is to turn the leader who has the right to decide to buy into his product sponsor so that he can essfully achieve the sales target D weak leadership, weak anizations, such users most likely to form a stable and stable customers 6. which of the following does not belong to people who are prone to making mistakes in working (3 points)? A likes to focus on herself B focuses on introducing his business without regard to other people's reactions C is missing a return visit D is not customer centric 7. what is the necessary requirement for a salesperson to e
