英文投诉信范文.doc

英文投诉信
【写法指要】
投诉信(letters plaint)通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门,揭发产品质量的低劣、服务态度的糟糕,抱怨不应出现的情况或问题等,以求得解决的信件。写投诉信要实事求是地把问题讲清楚,态度要冷静,做到有礼貌,不能恶言伤人。
这封信的作者用的是对比法,先写学校的地理位置和原先学校的优美环境,后写化工厂建起后对学校造成的污染,最后提请报界呼吁保护环境的问题。写得有理有据,令人信服。
英文投诉信怎么写
投诉信结构公式
右上角:日期
左上角:称呼
正文:
第一段:表明自己的身份,说明写信目的,因何事投诉何人或机构。
第二段:具体阐述投诉的内容和投诉的理由。
第三段:提出解决建议并期望尽快解决,表示感谢。
右下角:署名
下面是一封日常投诉信的范例,请大家体会一下。
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the modity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
英文投诉信模板
Dear_______,
I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make plaint about_____.
The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).
I appreciate it very much if you could _______(提出建议和请求), preferably ___