How to Identify Your Organization’s Training Needs .......................... 9669$$ $$FM 12-09-02 08:23:33 PS This Page Intentionally Left Blank .......................... 9669$$ $$FM 12-09-02 08:23:33 PS How to Identify Your Organization’s Training Needs A PRACTICAL GUIDE TO NEEDS ANALYSIS John H. McConnell American Management Association New York • Atlanta • Brussels • Buenos Aires • Chicago • London • Mexico City San Francisco • Shanghai • Tokyo • Toronto • Washington, . .......................... 9669$$ $$FM 12-09-02 08:23:34 PS Special discounts on bulk quantities of books are available to corporations, professional associations, and anizations. For details, contact Special Sales Department, , a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web site: This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of petent professional person should be sought. Although this publication is subject to copyright, permission is granted free of charge to use and print pages from the enclosed CD-ROM. Only the original purchaser may make copies. Under no circumstances is permission granted to sell or distribute on a commercial basis material reproduced from this publication. Library of Congress Cataloging-in-Publication Data McConnell, John H. How to identify anization’s training needs : a practical guide to needs analysis / John H. McConnell. p. cm. ISBN 0-8144-0710-2 1. Employees—Training of. 2. Employer-supported education. I. Title. M3694 2003 —dc21 2002008038 ᭧ 2003 John H. McConnell. All rights reserved. Printed in the United States of Ameri
