Unit Ten Unit 10 Dealing with Workplace Problems Getting Things Ready 1 Things to Do 2 Things to Write 3 More Things to Do 4 Section 1 Getting Things Ready 1 describe and deal with workplace problems plaints and apologies write a letter plaint In this unit, you will learn how to: 2 3 Section 1 Getting Things Ready Activity 2: Read the passage in Section 2 plete the following paragraph. Section 1 Getting Things Ready Many people will occasionally encounter difficult or frustrating problems at work. Some of these situations might include: problems with your 1) ___________, feeling that you are 2) ______________ with the work itself, learning that you have an 3) _____________ amount of work to do and problems with a 4) _____________. Different problems need different methods to resolve. With your efforts and problem-solving skills, you may find your job 5) ____________. boss unhappy excessive coworker enjoyable back Section 2 Things to Do Things to Do Activity 2 Listen and Write Read and Think Activity 1 back approach 10 confront coworker overwhelm resposibility end up with 5 proactive evolve encounter Section 2 Things to Do Activity 1 Listen and Write. 1 make changes 2 3 4 6 9 8 7 back Section 2 Things to Do Question 3 Can you think of other problems you may encounter at the workplace? Question 2 What is the proposal for solving the problem with a coworker? Question 1 How many kinds of work problems are mentioned in the passage? Read and Think next Section 2 Read and Think Dealing with Workplace Problems Many people will occasionally encounter situations at work that can be difficult or frustrating to resolve. Work problems seem to arise on a daily basis in panies. When things go wrong in the workplace, you may need to find some ways to guide you through your work relationships. Look at the list of things you dislike. Are there any issues that can be resolved? There probably are. Most situations
