上海办公楼物业管理服务规范OfficeBuildingPropertyManagementServiceCriterion目次前言.......................................................III1范围....................................................12规范性引用文件..........................................13术语和定义............................................... officebuilding............................... management...........................................................................................14基本要求................................................................................................................................................................................................................25顾客服务............................................................................................................................................................................................................................................................................................................................................................36房屋、设施设备运行与维护服务......................................................................................................................................................................................97秩序维护与安全服务..............................................................................................................................108环境保洁服务............................................11 ....................................................................................119绿化摆放与养护服务..................................................................................................................................1310仓储与搬运..................................................................................
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