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CustomerService北京上海香港售后服务网络服务网点遍布全球本地化售后技术服务本地备件供应物流备件库房地址:上海浦东金桥川桥路1510号4号楼物流提供商:联邦快递备件配送:,,providingabuilt-,thisuniqueservicestrategyemploysonboarddiagnosticsthatallowthesystemitselftodiagnoseandreportproblemsautomatically-(ASN®).4CustomerAssistanceCenters(CAC)puterandtheStratusCustomerAssistanceCenters(CACs).Essentialmaintenanceservices(eventreporting,diagnostics,andpartsshipment),itspartnercontinuesprocessing:,aswellassystemupgrades,,– 800-221-6588 800-828-8513TheCACrepresentativewillwanttoknowyourSiteID,thereasonyouarecalling,(ASM)TheASMisaWeb-:Create,update,ountmanagement,likeupdatingtelephonenumbersObtainAutomatedUptimeLayerversioninformation7BrowserRequirementsTheASMsupportsthesebrowsers:,enable:PopupsJavascriptCookies8WebSrv1WebSrv2Architecture—HighlightsOnly“point-to-municationsacrosstheStratusinternalfirewallareallowed(.,onlytheWebServerstalktotheinternalissuesdatabase)SSL(SecureSocketLayer)work(ASN)ASNfeatures:urs,softwaresendsamessagetoCACviaASNgeneratedalerts(alsoreferredtoasalarms):essfromCAC10

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