【公司方案】淘宝开店策划书.doc

1三号仓库网上创意商店--开店计划书综述:社会在发展,人类在进步,人们的追求更多的从物质层面上升到精神层面,对个人服饰、房屋摆设的要求也不仅仅限于便宜、耐用,而更多的关注它们是否大方、美观,对赠送的礼品也更加注重其内在含义,正所谓“礼轻情意重”。然而,人们在服饰搭配、房屋摆设、礼品组合的选择方面往往捉襟见肘。他们每天关心的不再是吃什么、喝什么,而是穿什么、怎么穿,送什么,怎么送。我们从这一现象中发现了市场,我们将以网上创意商店的形式,为人们提供服饰搭配、房屋摆设、礼品组合的各种创意,为人们的生活带来方便,增添色彩。2目录一、店铺简介·······································································3二、经营环境·········································································31、行业分析····································································32、客户分析,目标市场·····················································5三、公司战略·········································································61、目标··········································································62、发展计划····································································63、经营战略····································································6四、经营策略·········································································71、货源选择策略······························································72、定价策略····································································83、营销策略····································································84、推广策略(广告策略)·················································105、成交、支付、送货·······················································116、会员系统···································································127、客户服务···································································123一、店铺简介开办于2011年3月21日。主营创意家居、饰品等新奇特东西。本着诚信的经营态度,想顾客之所想,以顾客的角度出发的经营理念。二、经营环境1、行业分析(1)市场调查截至2006年6月30日,,与去年同期相比增加2000万人;2001年中国网购用户数仅为208万人,到2005年中国网购用户数已高达1855万人,到2010年中国网购市场用户将达到7400万人,交易额将可能达到1800亿元。美国、德国等发达国家电子商务用户占网民比例已远超30%,而在中国,这个数字是40%。42007年中国约有15万人在网上全职或兼职经营网店,据估算,他们每月从中获利超过了2000元,这一数字远高于2006年中最高的北京居民家庭平均每人月总收入才1878元。(2)选择本行业的主要原因:①成本少、风险低:与传统的店铺相比,网上开店不用租赁门面,不用缴纳税金、水电费,只收取很少的商品上架费与交易费,有的甚至免费。而且按需进货,不用担心货物积压。人工成本低。②经营方式灵活:网店不受传统的营业时间、营业地点的限制。经营者可以全职也可以兼职经营,不需要投入大量时间去看店。快捷,能节约时间成本。网络店铺能面向全球、24小时365天不间断营业,辅助以IM工