Communication Manner
in the business World
商务世界里的交流方式
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Social Manner and Style社交礼仪和风格
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Avoiding the commonly made errors
in Social Behaviors
社交礼仪几大忌
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社交场合的礼仪
Noise 身体发出的声音
Coughing 咳嗽
Turn the head from people and cover your mouth
with your handkerchief.
Say softly “Excuse Me”
Respond with “Bless you”
Yawning 打哈欠
Apologize must be made by blaming your yawn on lack of sleep,
even when boring is the cause.
Never pretend people can not hear it.
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社交场合的礼仪
sex generally do not hold hands
同性朋友不要牵手
from greetings that involve hugging
一般情况下问候时都不用拥抱
乘坐扶手电梯时应靠右
to being touched
避免身体接触
保持身体距离
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社交场合的礼仪
Fidgeting
This is absolutely forbidden in social behavior:
身体不停晃动
二郎腿,不停抖动
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在办公室的举止
Swirling the pen
转动手上的笔
Swirling the ring
转戒指
Hands crossed
两手交叉放胸前
Putting the chair in order
把椅子放好
Knocking with your hand
手指敲击桌面
Hands on the waist
双手叉腰
Holding the door for the followers
为后来者按着门
Biting your finger
咬手指
小动作影响大
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坐电梯的礼仪
Let people get out first
先出后入
The last passenger
最后冲入的乘客
Loud conversation
勿高谈阔论
Spare room for people getting out
腾出空间让后面的人先出
Reaching out for the button
进入后按楼层键
Greeting
打招呼
Ladies with long hair
长发女士须注意
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Learn to Take Compliments Graciously学习如何接受赞美
When someone praises your work or performance, express your thanks
Thank you.
Thank you, you are very kind to do so.
Thank you, I am glad that you like this song.
No.
I sing very poorly.
It is not that good.
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Business Introduction
and Handshaking
商务介绍和握手礼仪
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