E1.docx

HND商务信息与通讯技术OUTCOME1
LT
Mengjie
Infonnation and Communications Technology in Business
16/ 10/ 2013
Part 1: Identify and evaluate the role of business information in decision-making.
Question 1:
Strategic Management
Strategic management is responsible for making decisions that affect whole company. These decisions are generally very complex and unstructured .They make long-term decisions.
Internal: The market trends. If the company can observe the index，it will
understand the needs of the company ，so as to decide it will produce the products to gain more profit.
External: the staffing needs. If the ∞mpany can improve employee benefits，
increase their rewards ，it will make employees have more power.
Tactical Management
Tactical managers are the middle management. They make medium-term decisions a忏'ecting budgets， monitoring operations，
Mengjie
Infonnation and Communications Technology in Business
16/ 10/ 2013
developing policies， obtaining resources. Tactical managers develop tactics to achieve the overall strategic aims and objectives set by the strategic manager.
Internal: The budgets. If the company has a budget process，it will be able to control the budget and control the company's cash position. And the enterprise
capital will become more flexible .
External: If the enterprise has the fixed suppliers，it will guarantee the quality of enterprise products and save operating time，thus enhances the enterprise the competitive ability and increase more profits.
Operational Management
The operational manager is the first line manager or supervisor. They are
Information and Commurucations Technology in Business
16/ 10/ 2013
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responsible for the day-to-day opera甘ons of the business.
Internal: If the enterprise sta仔 attendance record eve叩 day，it can work out a plan for a more perfect plan according to the information，so that employees work more e仔iciently.
External: The