SHERATON SHENYANG LIDO HOTEL 沈阳丽都喜来登饭店 TRAINING ACTIVITY OUTLINE 培训活动纲要 Task: Office Review 任务: 办公室核查 Code序号: OH-SM-RM-A102 Objectives: At the end of this session, each trainee will be able to ensure that the Sales & Marketing Office is reviewed in an objective and comprehensive manner. 目的: 课程结束后,每个学员将能够了解办公室回顾是一个目标实现的综合 行为。 Standard: Follow up S&P 标准: 参照标准和程序 Resources: Whiteboard, Flipchart, S&P form, LCD 培训器材: 白板,翻转展示板, 标准和程序, LCD Method 培训方式 Training Steps 培训步骤 Time 时间 Introduction 介绍 Buzz Group 集体讨论 Lecture And Demonstration F/ C 讲解和展示 Discussion Self-introduction ( The trainer should be in uniform) 自我介绍( 着制服) What is your favorite office environment in your mind? 在你的想象中你最喜欢的办公环境是怎样的? (divide two group and use the flip chart to list all items) then discussion: why we need a tidy and clean working environment? 分两组讨论,用翻转展示板列出每一条,然后讨论。 为什么我们需要一个整洁干净的办公环境? Give the topic and objective on white board 1? 用白板1 展示题目 我能从中获得什么? (Flip chart 1 ) High spirit and light hearted 情绪饱满 Efficiency and high quality performance 高效,高质量的表现 munication and good to health 顺畅的沟通行为及良好的身体 Emphasis the Sheraton Standard: 着重强调喜来登标准 2 minutes 10 minutes 5 minu
