派工系统派工操作流程(第二版)20150108.ppt

派工系统派工操作流程第二版( 20150108 ) Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 由于工单来源可能是销售网点,也可能是客服中心,因此业务流程也分为两种。工单来源: Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 工单来源--销售网点 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 工单来源--客服中心 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 目前配送、安装流程图——线上销售 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 1月中旬以后配送、安装流程图——线上销售格力商城天猫、京东 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 配送、安装流程图——线下销售 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 一、基础操作 1、账号: 服务人员账号即服务人员编号, 2、初始密码: 初始密码是服务人员编号,首次登陆后,请更改密码。 3、更改密码目前是用服务人员自己的账号密码登陆派工系统 PC端,在 PC端时行修改,后期会在手机端增加密码修改功能。 4、遗忘密码如果改完密码后,又忘记密码了,可采用两种方式: 1 )网点对服务人员的密码进行重置(重置后密码变成初始密码); 2 )找销售公司改密码。