《文明服务规范》讲义-办公室.ppt

文明服务规范文明服务规范?关于考核评分标准的修订?创建中存在的问题?几点认识与建议 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??关于考核评分标准的修订关于考核评分标准的修订?考核条目和分值的调整?考核内容的修改、完善?创建及考核中应关注的重点环节 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??创建及验收中存在的问题创建及验收中存在的问题一些具体问题的列举(略) 综合反映出: ?思想认识不高,学习辅导不够?制度缺失,执行力弱?办法不多、创新不力 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??思想认识不高思想认识不高学习辅导不够学习辅导不够?认识上存在的偏差?经常化、系统性的学习辅导不够 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??制度缺失制度缺失执行力弱执行力弱?制度体系不健全?监督评价与奖惩机制执行不到位 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??方法不多方法不多创新不力创新不力?存在突击应付行为?存在不求进取现象 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??几点认识与建议几点认识与建议 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. ??加强学习、培训加强学习、培训?正确的思想认识?良好的职业操守