员工礼仪培训070830-1.ppt

礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质主办:人事行政部时间: 2007-08-30 MEDELI Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质?礼仪就是尊重自己,尊重别人的表现形式。?礼仪是交往艺术,待人接物之道。 MEDELI Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质礼仪的作用礼仪的作用内强个人素质,外塑企业形象! 人际关系的润滑剂,企业竞争的附加值! ?? Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质职业形象塑造职业形象塑造 MEDELI Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质 0 10 20 30 40 50 60 第一印象的构成视觉:55% 听觉:38% 触觉、嗅觉等: 7%别人对您的“第一印象”,是很难改变的,因此要如何留下良好的第一印象,是影响您迈向成功很重要的关键。第一印象的构成第一印象的构成?? Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. 礼/仪/体/现/细/节/ 细/节/展/现/素/质礼/仪/体/现/细/节/ 细/节/展/现/素/质形象: 能够引起人的思想感情活动的具体形状和姿态,通常指人的精神面貌、性格特征等。 MEDELI Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspo