英语投诉信范文.docx

英语投诉信范文
　　大学英语投诉信范文篇1
　　Dear Sir
　　I am writing to let you know the deplorable attitude of one of your st


英语投诉信范文
　　大学英语投诉信范文篇1
　　Dear Sir
　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
　　An early response will be appreciated.



　　Sincerely yours,
　　DELL
　　译文
　　先生：
　　我写这封信是为了让你知道你们一个员工的效劳看法。我收到你们上个月的话费单后发觉有些计算错误，我觉得我被多收了两个国际长途费用。
　　但当我打电话询问客服部门时，接电话的女孩看法特别粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的看法实在让人难以承受。
　　我建议对这个女孩进展处罚，另外告知该如何对待客户。我盼望她能向我正式致歉。
　　请早日回复。
　　真挚的：DELL
　　大学英语投诉信范文篇2
　　Dear Sir，