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ktv培训流程(KTV training process).doc


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ktv培训流程(KTV training process)
(4) KTV waiter workflow
First, before business:
1, on time, in order to their appearance, ready to work the necessary tools (pens, lighters, bottle opener, wine list)
2, 7:00 - 7:10 for the roll call before class regular meeting time:
The content of the meeting before the class: hand work diary, report the unexpected problems in the work of the day before yesterday announced illegal processing results, the distribution of jobs and work arrangement, announced the same day produced the cleaning, inspection staff grooming and business tools
3, 7:00 - 8:30 for the preparatory work time before the job:
A, before 8:00 to the responsible KTV rooms, the wheat with MI line for audition check audio, TV is normal; check whether the normal operation of puter; computer remote control can trial operation; and then put back in situ Amy and remote control.
B, check the other facilities in the room is normal.
C, check the room, table, room and sanitation are in line with pany's health standards, business supplies are ready and full. If the problem is found, report that the room is in charge
of the supervisor. (if the supervisor is absent, the report manager coordinates the solution)
Two. In business:
e time at 8:30 to 10:00
The station according to the standard posture:
1, 8:30 stand in their own room door to e the guests, be upright, with a smile, h

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  • 页数10
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  • 上传人rjmy2261
  • 文件大小23 KB
  • 时间2017-11-22
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