如何沟通以及客户服务优先.doc

本科毕业设计(论文)
外文翻译
原文:
How to munication &Customer service a priority
As our real estate world spins eve faster, it's often a struggle to not only acquire or sell a property, but to figure out how to put the right players in place, achieve the owner's objectives and retain tenants.
What do owners want ?
Simply put, owners want top managers who know their stuff. Easy enough,right? Not necessarily. When you're juggling a variety of tasks, mistakes are bound to happenrepors are late, due diligence is plete and tenant retention is at risk. Not surprisingly, owners and executives around the globe have strikingly similar desires in terms of how they view real estate managers today. They are finding that many managers are not conversant in the financial performance of their properties and munication skills are lacking finesse. Many times managers are so busy looking after the small stuff that they forget the real reason they are there-to look after the owners' goals.
So how do you make sure you are managing your properties to the best of your ability? The following ideas provide some tips I've learned along the way.
Focus on what’s critical
We're all flooded with a seemingly endless round of "dailies." There are always plumbing issues, employee concerns and tenant troubles to grab our attention. Although these problems do need to be resolved, focusing solely on them can cause us