Oral English materials.doc


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Oral English materials
How to maintain customer interest in pany’s products ?
As is known to all, it is very important for pany to maintain customer interest in their products. I think pany should try every possible way to retain its current customers.
First, it should always make sure that it provides its customers with quality goods and after-sales service. Second, it should lay enough emphasis on the feedback from its current customers and take prompt action to take care of their needs and demands. Third, if possible it may provide some incentives to its old customers. For example, it can grant a certain discount to them if their purchases reach a certain amount. Apart from all these, pany should design strategies to attract new customers and create transactions with them, to expand their customer base, so to speak. These strategies include product diversification and upgrading.
All in all, pany should try its utmost to keep its current customers satisfied with its products and services, and at the same time it should stay ahead of the market through product and pricing strategies.
How to fill a key vacancy?
In order to fill a key vacancy, pany will usually follow the same standard procedure.
It will begin by producing an accurate job description of what it would like the essful candidate to do. From this, it can then produce a profile of this ideal candidate, which is a list of skills, experience, attributes and so on.
Having produced this profile, pany must then decide on the best recruitment method to capture a candidate with this profile. This might be an internal advertisement or an external advertisement in a newspaper, on the say, even an agency or perhaps a headhunter.
Having decided on the best recruitment method, the advertisements are then placed or the headhunter contacted and a list of candidates will be then drawn up to be put through pany’s recruitment processes. This might be interviews, psychometric tests or even hand-writing analysi

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  • 时间2012-08-21