酒店经营管理.doc

酒店经营管理Point-of-Sale Sys tems
Property Management Systems and Point-of-Sale Systems 三网合一 Transaction Booking Transaction Making a reservation at a hotel resort restaurant or pany Service Transaction The actual time during which services are needed Sales Transaction The process in which the customer or guest pays for products and services that are rendered Sales Transaction Prepay Transaction A sales transaction in which a guest customer or passenger makes full payment before receiving products or services Postpay Transaction A sales transaction that occurs after a guest or customer receives products or services After-departure Transaction A postpay transaction that requires billing after a guest or customer departs from the facility Property Management System PMS 客房管理系统 Reservations 订房作业
Reservation 功能 Guest Check-In Check-Out
散住客或是团体入住 Guest Accounting Cashier 客帐系统
符合国际旅馆之帐务管理与当地税法原则外 Rate Management and Package Handling
正确运用价格和房间剩余量将效益最大化 Property Management System PMS 客房管理系统续 Call Accounting System In-Room Amenities Housekeeping Management
On Line Update快速方便的房状调整作业 Management and Operational Reporting
运用与存取大量的有效资讯与What If Analysis 饭店业餐饮业 Restaurant POS 系统功能表管理财务报表管理点菜开桌功能点菜系统功能全球分销系统 puterlized Reservation System CRS发展成全球旅游产品通路的全球分销系统 Global Distribu