美国国防部知识管理.pdf

Defence Knowledge Management 28 October 2004

in
k
or t
w en
hat m
Defence t on
eas vir
Knowledgeid En
ple x
m Managementple

a Dr. John Girard
ForFor aa copycopy ofof thethe slides:slides:
john@ PleasePlease givegive meme youryour cardcard
or send me an e-mail
28 October 2004 or send me an e-mail
What is Knowledge Management?
EightEight SimpleSimple RulesRules
. Remember We should toexplainexplainwhatKM is KM
. Make Make suresure peoplepeople understandunderstand
. Exploit Exploit ess
. Avoid Avoid naysayersnaysayers (until they ask)
. Different Different strokesstrokes forfor differentdifferent folksfolks
. Simple Simpleworksworks
. One One sizesize doesdoes notnotfitfit all!all!
. Measure Measure ofof ess:ess: “Now,“Now, II getget it!”it!”\
28 October 2004 Defence Knowledge Management 2
Dr. John Girard (john@) 1
Defence Knowledge Management 28 October 2004
History of KM – an Academic Perspective
c. 350 BC 17th Century 1950s 1990s and beyond
Aristotle Sir Francis Bacon Michael Polanyi Ikujiro Nonaka Carla O’Dell
The
Classification Advancement
of of Learning
Knowledge
Aristotle Francis Bacon
28 October 2004 Defence Knowledge Management 3
A Defence Perspective
IfIf you you know know your your enemy enemy and and know know yourself, yourself, you you need need not not fear fear the the
resultsresults of of a a hundred hundred battles. battles.
-- Sun Sun Tzu Tzu c. c. 400 400 BC BC
“…“… as as has has been been the the case case since since Sun Sun Tzu Tzu said said it, it, precise precise
knowledgeknowledge of of self self and and precis precisee knowledge knowledge of of the the threat threat
leadsleads to to victory victory””
-- General General Tommy Tommy Franks Franks20032003
Neither Sun Tzu nor General Franks talk about data or
information, but rather, they specifically talk about knowledge.
So . . . is there a difference between the