降低离职率.ppt

How to reduce employee turnover如何降低员工离职率
John Z. Yang
Fordham University GBA
BiMBA, Peking University
Why are employees leaving anization-personal issues员工离职之个人原因
Family responsibilities 家庭责任
Plan to study MBA MBA进修计划
Plan to e self-employed 自己创业
Health reasons 健康原因
Spouse relocation 配偶工作地点变化
Imbalance between work and personal life 工作与个人生活的不平衡
Too long mute to work places 上下班交通耗时
Why are employees leaving anization-career issues 员工离职之职业发展原因
Lack of career / promotion opportunities
缺少职业发展及晋升机会
Mismatch between job and career goals
工作与职业目标不符
Lack of opportunity to develop new skills
缺少提高技能的机会
Lack of trust to make important decisions
缺少上级信任,无决策权
Limited training programs 培训机会有限
Glass ceiling 等级限制
Lack of challenging assignments 工作缺乏挑战性
Why are employees leaving pensation员工离职之薪酬原因
Overall dissatisfaction with pay 对整体薪酬不满
Dissatisfaction pany benefits 对公司福利不满
Pay is below industry average 薪酬低于行业平均水平
Lack of incentives such as bonus/options
缺少激励机制,如奖金,期权等
Skills are not rewarded with better pay
pensation is seniority-based 资历决定薪酬
There is inequality in e distribution
公司存在收入分配的不平等
Why are employees leaving anization-job-related issues员工离职之工作原因
Gap between expectation and real work
工作内容与期望不符
Overwork with too many responsibilities 工作责任过重
No opportunity to use skills and knowledge
技能和知识无法发挥
Uninteresting and unchallenging work 工作乏味无挑战性
Lack of clarity about job & responsibilities工作职责不清
Lack of quick feedback on performance
缺少对工作表现的反馈
Lack of trust from supervisors 上级缺少信任
Why are employees leaving anization-work relationships员工离职之责任原因
Conflict with my immediate supervisor
与直接上级的矛盾
Conflict with my co-workers 与同事的矛盾
Conflict with my subordinates 与下级的矛盾
Conflict with customers and vendors
与客户及供货商的矛盾
Management has no confidence in me 管理层的不信任
Have lost trust in senior management
对高层管理人员失去信任
My immediate boss is a jerk 直接上司无能
Why are employees leaving anization-work structure 员工离职之工作结构原因
Lack of flexible work arrangements 工作缺乏灵活性
Physical working envi