主要缩略词·············································1
中文摘要················································2
英文摘要················································4
引言················································8
正文················································9
1 研究背景·············································9
2 相关概念的界定·····································12
知情同意权···········································12
医患关系············································12
医疗纠纷·············································13
3 研究内容与方法·····································13
调查对象············································13
医务人员方面·······································13
患者和家属方面·····································13
调查方法与内容·······································13
质量控制·············································14
调查目的·············································14
研究视角·············································14
研究意义·············································14
整理与分析···········································15
4 结果与分析············································15
医务人员方面·········································15
医务人员的基本情况·································15
对知情同意权的认知情况·····························16
对知情同意书的认知·································17
知情不同意紧急处臵方式比较·························18
防止告知不当的途径·································18
影响医务人员尊重患者知情同意权的因素···············18
医患关系现状·······································19
应对知情不满意的态度·······························20
医患关系紧张的原因·································20
建立和谐医患关系的途径····························21
患者及其家属方面·····································21
患者及患者家属的基本情况···························21
对自身知情同意权的认知概况·························22
对知情同意书的了解·································22
对知情同意书的目的或作用理解·······················23
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