,observanceandintegrity,service,workindependently,Englishproficiencyetc·,hotels,,doingalotoftalking,.,’urring3winthetrustandconfidenceoftheelients4providinghigh-qualityservicefortheguests5economicdownturns,politicalupheaval,petences8fineprofessionalknowledge9diversityofreligiousbeliefandindividualdifferences10beinrespectforallrelatedstaffUnit2四1hasathoroughfamiliaritywiththegeography,plaintoradissatisfactionofthearrivaloftheguests5providestheguestswithapersonalizedsightseeingexperience6leadbeingpenalizedordeductedmerits7makingtimelyandthoughtfuldecisions9followtheguidelinesforday-to-daytourmanagement10wouldpossiblyjeopardizeyourhealthUnit3四ShapethefirstimpressiononthetravelagencyGreetandmeetusatwharffromfarawayinpersonConfirmthenamelistupontheguests’urG
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