英文课件：酒店等级、类型.ppt

总结:CASE:AAA’s Five Diamond hotels (Diamond Rating System)
In general, the AAA Diamond ratings system evaluates the service,
amenities and décor of each hotel.
AAA One DiamondNo-frills modations for the budget traveler:
Basic building and landscaping
Guest rooms with functional furniture, a wall-mounted TV, a clothes rack, a couple of bars of soap and a pack of tissues
Telephone, vending and ice machines
AAA Two DiamondStill low-priced and low-frills, but with some added design and
amenities:
Good curb appeal, landscaping and lighting in the parking lot; covered drive-up entry
Coordinated décor and furnishings with seating in the registration area
Sundries at the front desk
Food court, restaurant or at least continental breakfast
Guest rooms with inexpensive furniture, a TV in view (with remote), a partially enclosed clothes rack, a vanity area outside of the bathroom, a couple of bars of soap and a box of tissues
Elevator, coin-op laundry, telephone, vending, ice machines
AAA Three DiamondMore attention has been paid to style and décor, and amenities and
services have been added:
Better curb appeal, landscaping and lighting in the parking lot; porte-cochere entry
Carpet, wood or tile floors with accent rugs; more seating in the registration area; luggage carts
Small gift shop
Swimming pool, hot tub and an exercise room
Full service restaurant or food court (or an expanded continental breakfast) and a lounge
Larger guest rooms with coordinated furniture and décor, better bed linens, blackout drapes or shades, closet with hangers, TV on a credenza with remote and movie channels, coffee maker, two-line phone, video games, wall-mounted hair dryer, shampoo.
access, elevator, valet laundry, telephone, vending, ice machines
AAA Four DiamondMore attention has been paid to style and décor, and amenities and
services have been added:
Excellent curb appeal, landscaping and lighting in the parking lot; impressive architectural features; added sec