哈药集团有限公司责任中心业绩评价标准北京新华信管理顾问有限公司2004年4月机密目录第一章评价标准和指标说明....................................................................................................1一、集团公司.........................................................................................................................1二、权属公司.........................................................................................................................3三、战略发展部.....................................................................................................................5四、资产管理部.....................................................................................................................7五、审计监察部.....................................................................................................................9六、经营协调部...................................................................................................................11七、行政管理部...................................................................................................................13八、人力资源部...................................................................................................................15第二章指标量化办法..............................................................................................................17一、指标分类.......................................................................................................................17二、正向指标量化办法.......................................................................................................17三、逆向指标量化办法.......................................................................................................17四、满意度指标量化办法..................................................................................................18五、非满意度指标量化办法..............................................................................................18附录一:非满意度指标量化表......................................................................................................19附录二:满意度调查问卷.................
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