8D Report good example-课件（PPT·精·选）.ppt

plaints--Sleeve Rusty :Problem description?Problem describe:?Still found the sleeve were rusty when they disassemble the wheel hub . TXL30 are influence . ?Date :?Customer:Still?P/N: txl30 3532183?S/N: 8078-2B,7846-1L,7944-1L,7986-1LSleeve RustyD2 Team memberODS:Lvshaofeng,William,Boris,Harry,Jinlan,Caocheng,Joy,Helen,Steven OsborneOGT:Cino, Francesco ;Findeisen, Lorenzo ;Maffè, Roberto;Grossi, GianlucaD3 Immediate Containment Actions Raw Material--3354863 in supplier sideFinish goods:840 pcs need to remove all the parts: 500pcs ,will turning the internal hole surface after method:SUPPLIER\\ Immediate Containment Actions Raw Material--3354863 in ODS side?Block and sorting all the sleeveD3 Immediate Containment Actions ?Action: as discussed with Roberto, the rusty sleeve can be acceptable, the sleeve with scale can not goods --3532183:ODS Side: Total 87pcs,Scale:17 pcs,Rusty:70 pcs(For these transmission can be acceptable at beginning, OGT team will negotiate with customer for acceptable standard in the next 2 days)Still side:127pcsOGT side and on the way:322 Pcs(estimate)Action, dismount the cover to check the sleeve for rusty and rework according to acceptable standardsD3 Immediate Containment Actions Acceptable Standard: Roberto send the sorting standard to still for confirm. D4 Root cause analysisWe do the analysis for the scale--The sleeve material is 42CrmoWT%: Fe,59%, O ,% ,C %, others 2%.. So the scale are oxidizing material and oil hardened residue during quench cause1, The oxide-scale is caused by quenching process and The supplier don’t remove the scale or rusty before shippingRoot cause2, The oxide-scale should be removed according to standard of forging (GB12361,2003)Report:SZ120800029M-EDX+mapping-欧瑞康传动系统- standard: GBT12361- Root cause analysisRoot cause 3, There is no clearly requirement for surface tre