Langfield-Smith7e IRM Ch14.docx


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Themajorlimitationsoftraditionalfinancialperformancemeasures:Traditionalperformancemeasuresarenotactionable;theydescribeconsequences,,financialmeasurestendtobereportedattheendofeachmonth,,suchasqualityanddeliveryperformance,,- Non-financialmeasureshaveseveraladvantagesoverfinancialmeasuresformanagingresourcesandcreatingvalue:Non--financialmeasuresarethedriversoffuturefinancialperformance,-financialmeasuresaremoreactionable,-financialmeasuresaremoreunderstandableandeasiertorelatetothanfinancialmeasures,- Examplesofnon-financialperformancemeasuresforWorldVisionorOxfammayinclude: Percentageofphonecallsperdayunanswered,averagetimespentonhold. Numberofphonecallsreceivedinresponsetoadvertisingcampaign. Numberofchildrenand/, Theproductioncycletimeisameasureofthetimebetweenreceivingtheorderforaproductand whenthatproducti

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  • 时间2020-02-11