中印软件服务外包产业的比较分析.pdf

首都经济贸易大学
硕士学位论文
中印软件服务外包产业的比较分析
姓名:刘昱含
申请学位级别:硕士
专业:国际贸易学
指导教师:徐雪
20100301
提要
为了降低企业运作的成本,将企业的核心力量集中到关键业务上,一些发达
国家的企业将非关键的软件业务外包给人力成本相对较低的国家。印度在这个外
包浪潮中抓住了承接软件外包的机会,迅速成为软件外包接包大国。但拥有更好
基础设施的中国,在软件外包产业方面却与印度相差很大。本文研究产生这种现
象的原因。
首先,本文从理论基础方面研究软件外包产生的原因,将价值链理论结合成
本因素和溢出效应讨论软件外包业产生的原因。其次,借助迈克尔·波特的“钻
石模型”对软件外包产业进行竞争力分析,从钻石模型的六个因素具体分析中印
两国软件外包业的特点。研究表明,我国软件外包业与印度的差距主要表现在:
人才结构不合理;国际市场开发能力不够;国内领军企业还不多,在国际上的知
名度也还不强;软件企业的开发能力和管理能力不强;政府相关扶持政策不明显。
再次,运用计量模型对影响中国软件外包产业规模的几个因素进行分析,并使用
通过 ISO27001 认证的企业数量作为重要的影响因素,对本文的研究有进一步支
持。最后,结合中国国情,对中国软件外包产业中存在的问题提出相应的对策建
议。

















关键词:软件外包产业钻石模型成功因素中国印度
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ABSTRACT
In order to reduce the cost of business operation and concentrate pany's
core strength on the critical business, some enterprises in the developed countries
outsource the non-critical software business to the countries with lower labor cost. In
this outsourcing wave, India seizes the opportunity to undertake the software
outsourcing and plays very important role in the industry. However, China has more
and better infrastructure in the software outsourcing industry, there is still a large gap
between China and India. This paper studies the reasons for this phenomenon.
First of all, the paper studies the causes of software outsourcing industry from a
theoretical basis, which includes the value chain, the cost factors and spillover effects.
Secondly, the paper analyzes petitive factors in the software outsourcing
industry with Michael • Porter's "diamond model", and analyzes the six characteristics
of software outsourcing industry in China and Indian from the model. Studies have
shown that the ings of Chinese software outsourcing industry include, the
structure personnel is irrational, the capacity to develop international market is not
enough, the national excellent corporations in the world are not strong and famous,
the software enterprise’s capacity to dev