餐饮部岗位职责样本.docx

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JOB TITLE

RECEPTIONIST / HOSTESS
职位

预定员

/

领位员
DEPARTMENT

FOOD AND BEVERAGE
部门

餐饮部
SECTION

RESTAURANTS & BARS
向汇报

领班
BASIC FUNCTION基本职责
Responsible for receiving, sitting and presenting menu to guests.
负责带领客人入座并拿菜单给客人看
DUTIES AND RESPONSIBILITIES职责和任务
1. Greets, receives and conducts guests to tables, ensuring that they
are properly attended.
招呼客人 , 带领客人入座 , 保证令客人满意。
2. Answers guest enquiries regarding food, service, shows and charges
etc.
根据食物 , 服务和价位回答客人的要求。
Accepts and follows-up reservations according to prescribed procedures.
根据菜单的内容回答客人并作预定。
Co-ordinates with Supervisors in making necessary arrangements for reservations, blocking off reserved tables or floor plan.
协助主管安排好所作的预定 , 并根据餐厅布置为客人预留桌子。
资料内容仅供您学习参考，如有不当或者侵权，请联系改正或者删除。
Channels complaints and suggestions to personnel concerned.
沟通投述渠道。
6. Assists supervisor in maintaining logbook containing actual of guests, covers, staff absent or on leave and guest comments or complaints.

number
协助主管登记好餐厅的日志薄

,

包括实际客人数

,

投诉或意见

,

员工的
缺席或离岗。
Offers amenities to guests after their meals.
客人晚餐后提供必要的娱乐。
Maintains menu, sorting