安达信做的某公司人力资源评估.ppt

NCE HR Assessment Project
Final Presentation
December 1998
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Table of Contents
Project background and approach …………………………………………………………………………………………………... Page 3  Key Issues: Challenges facing NCE HR today …………….……………………...………………………………………..……. Page 11
Overarching Issues, Benchmarks & Customer Satisfaction Levels
NCE Today: Function by function analysis/Strengths & Future Opportunities
- Compensation Administration
- Benefits Administration
- Payroll/HRIC
- Learning
- Workforce relations
- Staffing
- Safety and Industrial Hygiene
- Disability Management
- Field Services
anization Model mendations.….…………………………………………………………………………………..……Page 44
mended structure for the future
Roles and Responsibilities
Skills, Competencies & Experience requirements
HR Transition Planning………………………………………………………………………………………………………………….. Page 60
Key ess Factors
Transition Plan:
8 Quarter Transition Plan Time line
Key Project Descriptions
Appendix …………………………………………………………..……………………………………………………………………... Page 72
Product/Service locations in the future Corporate Center/Business Unit/Shared Services model
Detailed HR Transition Plan (Excel file)
Example Service Level Agreement and Service Level Agreement Development Approach
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Project Background & Approach
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Project Objectives
- Confirming the “future state” vision for NCE’s Human anization,- Conducting a current state assessment of the HR processes, organization and technology,- Evaluating HR’s customers’ needs and perceptions of current and desired service levels petencies,- Conducting a benchmarking study based on similarly sized anizations,- * Developing a list of HR products and services currently offered, and determining with HR leaders the potential future location of HR products and services (Corporate Center, Business Unit, Shared Services)
- Conducting a gap analysis between the current HR processes, organization and technology and the future model of Human Resou