业绩提升的途径.doc

业绩提升的途径
actively carry out the law on civil air defense education, drawn out of the air defense in Pingliang cicivil air defense education, drawn out of the air defense in Pingliang city Building under easy fare, daily special inspection and regulation, overfulfilled the province upper and lower knots of up to 500,000 yuan fee collection tasks. 5, further standardize internal management, improve staff quality. Adhere to the
actively carry out the law on civil air defense education, drawn out of the air defense in Pingliang city Building under easy fare, daily special inspection and regulation, overfulfilled the province upper and lower knots of up to 500,000 yuan fee collection tasks. 5, further standardize internal management, improve staff quality. Adhere to the
方法二，通过近期发生的顾客投诉来寻找方向。每一次投诉都代表着我们的产品和效劳上存在一定的缺陷，看到的是投诉，看不到的是根本不来投诉而已经选择其他眼镜店的顾客，亡羊补牢，为时不晚。
方法三，通过与顾客沟通来寻找方向。谁可以更好的满足顾客的需求，谁就赢得市场，如果你连顾客有什么需求都不知道又如何去满足？
方法四，通过与竞争对手做比照来寻找方向。对手的强项就是我们的短板，对手的短板就是我们的时机，知己知彼，加强补弱。
数据，你真的了解吗
阿雪是一位来自视光学校的应届生，毕业前半年来到理咨询学习并被安排到一家眼镜零售店担任代理店长。这家店位于旧商业街的尾端，原来这条街是城市的商业中心，从街头到街尾缺乏一公里内聚集了十余家眼镜店;但随着城市开发，市民纷纷迁往新区，人们的购物习惯也随之改变，这条老商业街已经失去了昔日的繁华，眼镜店的生意也都一落千丈；更何况阿雪所在的这家店又是整条商业街最末尾的一家；在她没去之前，这家店经常出现“零鸭蛋〞〔一天没有销售收入〕
阿雪到任之后，先和员工们座谈，发现大家都是一副垂头丧气的样子；员工们说：“顾客不进来，我们没有辙!〞阿雪心想：真的是没人进店吗？
从第二天开始，阿雪做了一件工作，就是统计每天的进店人数以及成交笔数，同时还记录顾客流失的原因并事后讨论应对流失的措施。结过，第一天她就发现，这家员工嘴里
actively carry out the law on civil air defense education, drawn out of the air defense in Pingliang city Building under easy fare, daily special inspection and regulation, overfulfilled the province upper and lower knots of up to 500,000 yuan fee collection tasks. 5, further standardize internal management, improve staff quality. Adhere to the
actively carry out the law on civil air defense education, drawn out of the air defense in Pingliang city Building under easy fare, daily special inspection and regulation, overfulfilled the province upper and lower knots of up to 500,000 yuan fee collection tasks. 5, further stand