Johnson Controls, Inc. Automotive Group Global Supplier Standards Manual (uncontrolled copy if printed) Ref: WW-POS-ST-06-01 Quality Expectations Management Quality Review (MQR) Proprietary and Confidential WW-POS-ST-06-01-01 Rev 00 Page 1 of 3
Rev Level Revision Date Description of Changes 00 26-MAR-99 · Initial release MQR Meetings Management Quality Review meetings are held to analyze and review the current problem situation (quality, delivery, or other problems). Supplier accountability and response will be a focus. There are three "escalation" levels on which a MQR meeting may be held. MQR 1 Plant Level MQR 2 Divisional / Business Unit Level MQR 3 Group Level A MQR may be arranged if a supplier is considered responsible for an issue that results in: · Product Safety characteristic as defined on the print does not meet PpK, CpK requirements. · Production suspended due to supplier's product quality or part shortage. · A sort or rework at Johnson Controls and / or pleted due to supplier's product quality. · One of the top poorest performing suppliers. MQR 1 Clarification Notes · The purpose of an MQR is to emphasize and prioritize high risk problems. · You will be notified by your quality contact, by phone call and fax, of any MQR which is required. Please see the Attachment Index at the end of Section 3 for an exampl