Bulletin 71
HOUSE BILL 1024
June 7, 1991
The Department of Insurance has received numerous inquiries regarding House Bill 1024 (which
has been codified at Ind. Code s 27-4--1, et seq.) The Act establishes procedures which insurers must
follow in Indiana prior to authorizing or directing a body shop to repair a motor vehicle. Failure to
comply with these procedures constitutes a violation of the Unfair Claims Settlement Act.
In the interest of avoiding the delays inherent in the claims adjusting process and in an effort to
work with Indiana consumers and insurers, the Department of Insurance offers the following
interpretation of . 1024:
1. Applicability:
A. Insurers:
. 1024 defines "insurer" as having the meaning set forth in Ind. Code s 27-1-2-3, which
includes "pany. . . making any kind or kinds of insurance and shall include associations operating as
Lloyds reciprocal or inter-insurers, or individual underwriters."
Therefore, . 1024 shall apply to all insurers in Indiana including, without limitation,
commercial and personal lines of insurance.
The procedures mandated by . 1024 apply to all insurers irrespective of an insurer's policy
regarding body shop selection.
B. Insured:
. 1024 defines "insured" as "a person who is entitled to the coverage provided by an insurance
policy." This definition passes onl
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