Six Sigma Best Practices A Guide to Business Process Excellence for Diverse Industries.pdf

Six Sigma
Best Practices
A Guide to Business Process
Excellence for Diverse Industries
J. Ross Publishing; All Rights Reserved
J. Ross Publishing; All Rights Reserved
Six Sigma
Best Practices
A Guide to Business Process
Excellence for Diverse Industries
DHIRENDRA KUMAR, .
Adjunct Professor of Industrial Engineering
University of New Haven
West Haven, Connecticut
J. Ross Publishing; All Rights Reserved
Copyright ©2006 by Dhirendra Kumar
ISBN 1-932159-58-4
Printed and bound in the . Printed on acid-free paper
**********
Library of Congress Cataloging-in-Publication Data
Kumar, Dhirendra, 1942-
Six sigma best practices : a guide to business process excellence for diverse industries / by
Dhirendra Kumar.
p. cm.
Includes index.
ISBN-10: 1-932159-58-4
ISBN-13: 978-1-932159-58-5 (hardcover : alk. paper)
1. Total quality management. 2. Six sigma (Quality control standard). I. Title.
2006
′013--dc22 2006005535
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