Sponsor Li Shenglin Champion Luo Jun Leader Eric Zhang Team Member Shen Zhangfei、Wang Xue、Tong Weihong、Huang Chunping Project photo… a picture can represent to this project/product/ process/service Improve the hydrophilic production’s rewet performance 10, 01, 2009 R1 - 1 Define Outline Select Project Business Scorecard Tree Diagram Drill-down Identify Critical Customer Requirements Identify Customer Collect VOC/VOB CTQ/CTP Summary Team Charter & Build Effective Team Stakeholder Analysis Project Risk Assessment Project Milestone Team Ground Rule Map Process SIPOC/ Top-Down/ CFPM Quick Win Analysis, Action Plan & Result Financial Estimation Select Project ID CCR Team Charter Map Process Financial Estimation 2 BG/BU Scorecard Strategies & Objectives Current-Year Initiatives Business Processes Business Results Strategic Direction Performance Measurement Customer & Markets Internal Business Learning & Growth Financial Metric Metric Metric Metric Goal Stretch Mission: Goal Stretch Goal Stretch Goal Stretch Vision: Strategic Objectives: Project Selection ID CCR Team Charter Map Process Financial Estimation 3 Big Y Drill Down Project Selection ID CCR Team Charter Map Process Financial Estimation Enhance Ramp-up Yield Rate (reduce ramp-up FR) EE PCBA FR (24%) ME Casing FR (63%) Others (KC&SW) (13%) 功能不良 39% 外觀不良 61% WKS MFG Issue (12%) 2) Identify / quantify the inputs Molding (20%) y1 1) Start with business goal 3) Drill down again 4) Let the data uncover the vital x’s: Y Supplier Material Issue (SVLRR in WKS) (28%) Assembly (22%) Painting (58%) ME Design Issue (60%) y2 積漆 (14%) 雜質 (11%) 顆粒 (12%) 脫漆 (56%) 其他 (7%) HDD cover gap (19%) Lower case rocking (35%) Dimm cover gap (30%) Batt. I/F w/ case (2%) LCD cover gap (10%) Others (2%) 4 ID Customer Supplier IQC SMT Assy & Packing OQC Shipment Forwarder Customer Assy & Packing Shipment Distributor End User