Sustain – Monthly Monitoring New Process Map Process Control System SPC for Y’s SPC for critical X’s Financial Metrics Remark: This report is for process owner daily/month monitoring use and management semi-annually review. New Process Map Customer Service Warehouse Received Fax from Customer Acknowledge
Draw down Finish goods Identify roll & carton # Pack Goods Ship to Customer Start End End Log in ERP System Planner Generate Packing List Issue MTS form Shipment Document Production Roll Stock Order Delivery Process Y X2 X1 Key Findings and Conclusion: Process Control System Input Process e indicators Target/ Control limits Checking item Frequency Responsibility Contingency action plan Y1 Y2 X1 X4 X7 Remarks To be prepared