员工基本行为规范2目录前言-------------------------------------------------------------------------------4一、工作态度-------------------------------------------------------------------5二、仪表仪容-------------------------------------------------------------------51、制服/工作服-----------------------------------------------------------------52、衬衣---------------------------------------------------------------------------53、领带领结---------------------------------------------------------------------54、袜子---------------------------------------------------------------------------65、鞋------------------------------------------------------------------------------66、名牌---------------------------------------------------------------------------67、头发---------------------------------------------------------------------------68、帽子---------------------------------------------------------------------------69、胡须---------------------------------------------------------------------------610、手、指甲--------------------------------------------------------------------611、口腔--------------------------------------------------------------------------612、身体--------------------------------------------------------------------------613、化妆--------------------------------------------------------------------------714、饰物--------------------------------------------------------------------------7三、仪态、表情、言谈--------------------------------------------------------71、坐姿----------------------------------------------------------------------------72、站立----------------------------------------------------------------------------73、走路----------------------------------------------------------------------------74、表情和眼神-------------------------------------------------------------------85、仪态----------------------------------------------------------------------------86、言谈----------------------------------------------------------------------------8四、接听电话---------------------------------------------------------------------9五、礼节礼貌----------------------
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