员工激励与积极心态营造.ppt

-1-员工激励与积极心态员工激励与积极心态 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -2-案例分析?根据以下事实, 各位谈谈自己对其的感受。 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -3-一、激励的认知—认知篇 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -4-1、为什么需要激励?内在?提高员工() ?减少员工() ?增强企业() ?外在?增强企业() ?增加顾客() ?传递企业的文化,实现顾客的忠诚 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -5-常见的激励误区?激励是()的事情?重(),不重激励?把激励与奖励() ?认为激励是()的事?认为激励没有问题 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -6-2、什么是激励通过高水平的努力实现组织目标的意愿,而这种努力以能够满足个体的某些需要为条件。--- . 罗宾斯“是通一系列的(),影响员工重复实现为达成组织目标的形为,或者不实现对组织有害的形为”---- 管理学家贝雷尔森 Berelson Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2004-2011 Aspose Pty Ltd. -7-关键词:理由与反馈 1:如何激? 2:如何励? 激:是给出一个动机,理由。励:是给出一个反馈先激后励激励互动 Evaluation only. Evaluation only. Created with Client Profile . Created with Client Profile . Copyright 2004-2011 Aspose Pty Ltd. Copyright 2