酒店客房服务指南.doc

欢迎辞
e
尊敬的阁下:
欢迎您下榻*****酒店,本酒店全体员工将竭尽全力,热诚为阁下服务。
*****酒店,是一家集客房、会议室、餐厅、茶坊、停车场等各种功能于一体的精品四星标准配置的商务型酒店。“*********”是我们的宗旨。我们希望通过这本酒店指南,能够帮助您了解和使用本酒店的各项设施及服务,使您在此生活舒适、愉快并留下美好的回忆。
总经理
Dear His Excellency:
e to stay in **** Hotel, the hotel staff will make every effort, enthusiasm for your service.
***** Hotel is is a set of rooms, meeting rooms, restaurant, teahouse, parking and other functions in one of the boutique four-star standard business hotel. "Hospitality, enjoy the Royal" is our purpose. We hope that through the hotel guide that can help you to understand and use the hotel facilities and services, make your life in fortable and pleasant memories.
General Manager
前厅服务
Service the Antechamber
问询处及接待处*****
设在大厅总服务台,负责问询、订房、办理入住/离店手续,处理本酒店住客一切帐务。
Reception ****
Desk in the lobby,responsible for inquiries, booking, check-in and check-out, the hotel guests all accounts.
退房时间
为中午12:00,如延迟至下午6:00前退房则加收半日房租,下午6:00后退房则按全日计算
12:00 to noon, such as delayed to 6:00 pm Check-out the extra half a day before the rent, after 6:00 pm Check-out time the whole day at the calculation
行李处*****
如需搬运或存放行李,请与总台联系(内线****)
Luggage Department *****
For transportation or storage of baggage, please contact the General Desk (ext ****)
客房设备服务
Rooms Equipment and Service
空气调节 Air-conditioning
本酒店设有中央空调系统,各客房均设有调节器,显示温度,安装在墙壁上。冷暖风速分低、中、高三种速度,可随意调节室内温度
The hotel has central air-conditioning system, all rooms are equipped with regulators to show temperature, mounted on the wall. Well-being of the wind speed at low, middle, three high-speed, free to adjust the room temperature
电力 Power
所使用电力220伏,50赫兹。若您使用的电器插头与插座不符,请与房务中心联系(内线******)
Power 220 volts, 50 Hz. If you are using the electrical plug and socket do not match, please contact the Housing Service Center (Ext *****
客房照明系统 Room lighting
阁下房间配有节电控制器,请将房卡插入控制器。当阁下离开房间时,请取出房卡,电视机回自动关闭。在阁下的床头柜上面还配有一个电器开关控制板,你只要触摸电器的开关键,便能控制房间的电器开关。
Your room is equipped with power-saving controller, please insert the controller card