Strategic Knowledge Management Technology.pdf

Strategic
Knowledge Management
Technology
Petter Gottschalk
IDEA GROUP PUBLISHING
Strategic
Knowledge Management
Technology
Petter Gottschalk
Norwegian School of Management, Norway
IDEA GROUP PUBLISHING
Hershey • London • Melbourne • Singapore
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Copyright © 2005 by Idea Group Inc. All rights reserved. No part of this book may be repro-
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Library of Congress Cataloging-in-Publication Data
Gottschalk, Petter, 1950-
Strategic knowledge management technology / Petter Gottschalk.
p. cm.
Includes bibliographical references (p. ) and index.
ISBN 1-59140-336-7 (hardcover) -- ISBN 1-59140-337-5 (pbk.) -- ISBN 1-59140-338-3 (ebook)
1. Knowledge management. 2. Information technology--Management. I. Title.
2005
'038--dc22
2004003745
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
All work contributed to this book is new, previously-unpublished material. The views expressed in
this book are those of the authors, but not necessarily of the publisher.
Strategic
Knowledge Management
Technology
Table of Contents
Forew