Systematic Process Improvement Using ISO 9001_2000 and CMMI (2003, Artech House).pdf

Systematic Process Improvement
Using ISO 9001:2000 and CMMI
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Systematic Process Improvement
Using ISO 9001:2000 and CMMI
Boris Mutafelija
Harvey Stromberg
Artech House
Boston • London

Library of Congress Cataloging-in-Publication Data
Mutafelija, Boris.
Systematic process improvement using ISO 9001:2000 and CMMI/ Boris Mutafelija, Harvey Stromberg.
p. cm. —(Artech puting library)
Includes bibliographical references and index.
ISBN 1-58053-487-2 (alk. paper)
1. Quality control—Standards. 2. ISO 9001 Standard. 3. Capability Maturity Model(Computer
software). I. Stromberg, Harvey. II. Title. III. Series.
2003
’62—dc21 2003041477
British Library Cataloguing in Publication Data
Mutafelija, Boris
Systematic process improvement using ISO 9001:2000 and CMMI. —(Artech puting library)
1. ISO 9000 Series Standards 2. Capability Maturity Model(Computer software) I. Title
II. Stromberg, Harvey
’0685
ISBN 1-58053-487-2
Cover design by Igor Valdman
The following are service marks of Carnegie Mellon University: CMM IntegrationSM, IDEALSM,
SCAMPISM, and SCESM.
The following are registered in the . Patent and Trademark Office by Carnegie Mellon University:
Capability Maturity Model,CMM, and CMMI.
 2003 ARTECH HOUSE, INC.
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Norwood, MA 02062
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