旅游服务英语课后答案.doc

Chapter 1 At the Travel Agency Unit 1 Tour Consultation Task 1 1. How many days 2. What kind of hotels to stay at; Task 2 1. sorting 2. modations 3. rentals 4. regulations 5. visas Task 3 1.√ 2,× 3.√ 4.× 5.× Task 4 1. sightseeing 2. folders 3. vacancy 4. admission Task 5 a tour for pany. 2. 5-star hotels 11th Task 6 1. establishing rapport 2. sales consultants travel agency 4. presenting products 5. features 6. Benefits More for Exercises I EFGJH IADCB II BCBBA ACBCA III. 1. How may I help you? 2. What holidays do you have on offer? 3. How about a week there? 4. What kind of hotel would you be interested in? 5. That sounds great. Unit 2 Tour Arrangement Task 1 1. confirm 2. national guide 3. itinerary 4. reasonable 5. current Task 2 1. duration 2. travel expenses 3. location 4. specific information 5. travel agency Task 3 1.√ 2.× 3.√ Task 4 1. brief 2. copy 3. cruise 4. attractive 5. commercial Task 5: Calvin will visit Xidi and Hongcun instead of climbing Mt. Huangshan because it is going to rain today. Task 6 1. Day 1 dinner; Day 2& Day 3: breakfast, lunch and dinner; Day 4: breakfast 2. the Great Wall, Tian ’ anmen Square, Forbidden City, the Summer Palace, the Temple of Heaven, the Sacred Way and the Ming Tomb 3. Plane and coach. More for Exercises I ABACA CBADC II 1. stroll 2. itinerary 3. Have … in mind 4. itches for 5. arranged 6. fetch 7. work out 8. alternations 9. attractions 10. excursions III. 1. talk about the itinerary for your trip.. 2. there haven ’t been any changes. 3. How do you like this itinerary?. 4. Do you have any special suggestions? 5. If there should be any changes, please let me know in advance. Chapter 2 Arrival Unit 1 Guests ’ Arrival Task 1 Prior to arrival 2. coach driver 3. 30 minutes lot5 arrival lobby Upon arrival 6. meet 7. check 8. claimed 9. lead 10. politely greet Enroute to hotel 11. local customs 12. hotel Task 2 1. apologize 2. fulfill in 4. write down 5. itinerary 6. contact 7.