组织结构.pdf

: .
C H A P T E RC H Ao the
way tasks are divided up, how the
work flows, how this flow is
coordinated and the forces and
mechanisms that allow this
coordination to occur.
The organisational chart cannot
fully capture the organisational
structure but gives us a place to begin
when studying it.
CEM
© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione 4TwoTwo fundamentalfundamental requirementsrequirements
ofof anan organisationalorganisational structurestructure
1. Division of labour into distinct tasks. Note
that this leads to specialisation.
2. Coordination of that labour so workers are
able to work in concert to accomplish the
organisation’s goal-s. Coordination occurs
through:
a. Informal communication
b. Formal hierarchy
c. Standardisation
CEM
© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione 5FormsForms ofof workwork coordinationcoordination
ΠInformal communication
ƒ sharing information
ƒ high media-richness
ƒ important in teams
ΠFormal hierarchy
ƒ direct supervision
ƒ common in larger firms
ƒ problems − costly, slow,
less popular with young
staff
Œ Standardisation © AAP Image/Dave Hunt
ƒ formal instructions
ƒ clear goals/outputs
ƒ training/skills
© 2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione 6ElementsElements ofof organisationalorganisational structurestructure
Department- Span of
alisation control