园林绿化服务方案.doc

目录一、维多利亚庄园绿化服务概况描述···································3 1、维多利亚庄园绿化概况········································3 2、绿化服务内容·················································3 3、绿化服务目标·················································3 4、绿化服务标准·················································4 二、部门岗位设置····················································7 1、组织架构图···················································7 2、人员编制及上班时间规划·······································7 三、岗位职责························································8 1、各岗位职责···················································8 2、工作内容·····················································9 3、工作区域····················································10 四、人员任职要求··················································· 11 1、环境主管···················································· 11 2、绿化班长···················································· 11 3、绿化员······················································ 11 五、各项服务过程控制···············································12 1、环境主管····················································12 2、绿化班长····················································14 3、绿化员······················································15 4、绿化员管理培训作业规程······································27 5、绿化员工考核规程············································28 6、绿化养护安全规定············································29 7、绿化灾害应急措施············································29 8、绿化家政服务工作流程········································31 六、物资采购配置计划··············································32 七、部门工作计划··················································34 中厦物业管理中厦·维多利亚庄园管理处 1 八、人员培训计划··················································35 九、部门各项规章制度··············································37 1、绿化工作管理制度············································37 2、绿化员工仪容、仪表及行为规范································38 3、绿化班物资领用管理规定······································40 4、绿化班相关规定··············································41 十、附件·································