Asking and Answering Questions Asking and Answering Questions Preparation Preparation ?? Maintain control: Maintain control: Anticipate the unexpected. Anticipate the unexpected. Plan ahead as much as possible. Plan ahead as much as possible. Tips of Listening to Questions Tips of Listening to Questions ?? Always allow time at the end Always allow time at the end of the presentation for of the presentation for questions. questions. ?? Questions do not mean you Questions do not mean you did not explain the topic did not explain the topic good enough, but that their good enough, but that their interest is deeper than the interest is deeper than the average audience. average audience. ?? Make sure you listen to the Make sure you listen to the question being asked. If you question being asked. If you do not understand it, ask do not understand it, ask them to clarify. them to clarify. Tips of Answering the question Tips of Answering the question ?? What's the best kind of answer? What's the best kind of answer? Short. Simple. Concise. Short. Simple. Concise. ?? Repeat question Repeat question ?? Answers that last 10 to 40 Answers that last 10 to 40 seconds work best. seconds work best. ?? When answering, direct your When answering, direct your remarks to the entire audience. remarks to the entire audience. ?? If someone takes issue with If someone takes issue with something you said, try to find a something you said, try to find a way to agree with part of their way to agree with part of their argument. argument. "Yes, I understand your position..." "Yes, I understand your position..." "I'm glad you raised that point, "I'm glad you raised that point, but..." but..." ?? Don Don ’’ t praise questions t praise questions Avoid saying Avoid saying ““ That was a That was a great question, great question, ”” or or ““ Good Good question. question. ””?? Keep cool if a questioner Keep cool if a questioner disagr
