前台接待工作职责及工作流程.doc

前台接待工作职责及工作流程
County continuation records has examined and approved the draft, spirit, believe, comprehensive Y
前台接待工作职责及工作流程
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
前台接待工作职责及工作流程
公司来访客户接待流程：
、面试人员及其他访客的接待和指引工作，询问来源，详细登记来访客户信息。
，倒水，联系相关业务负责人员接待。
公司来电接待流程：
，所有提问被高效的处理。接听电话礼貌用语（你好！谢谢！再见！）
，准确记录电话内容，转至相关领导或同事及时处理（不遗漏、延误），并每天夕会时向上级领导汇报来电情况；
对客户的投诉电话：
——填写登记表，并及时反馈给相关部门，督促解决，并监控解决的速度和力度。
，上报总经理处。
，建议和意见，并提出改进方案。
业务部日报表登记流程：
业务日报表需在次日录入《意向客户登记表》——交至业务主管审核签字——每周六汇总意向客户登记表至总经理处；
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and