JD大堂吧咨客.doc

JOBDESCRIPTION
工作职责
JOBTITLE
职位:
LobbyLoungeHostess大堂吧咨客
WesternSection西餐部
DEPARTMENT
GRADE/LEVEL
REPORTSTO
部门:
级别:
直接上司:LobbyLoungeCaptain
责任范围:
制定/更新于:
大堂吧领班
RESPONSIBLEFOR
REVIEWEDBY
SCOPE工作范围:ToassisttheCaptainofdesignatedLobbyLoungetoachieveorsurpassfinancial
goalssetinboththeLobbyLoungebudgetandforecastthroughpersonalattention,careand
anticipationofguestneeds,andbyadheringtoclearlyestablishedservicestandards/procedures,
thuscreatinganatmosphereofprofessionalismandwell-beingandasmoothoperationatall
timesintheentireoutlet,leadingtoahighlysuccessfuloperation.
您将协助大堂吧领班完成或超越由大堂吧预算与对正在进行的经营活动的预测而制定出的营业目
标，通过对客人需要的关注、关心和预计，向客人提供最好的服务，坚持以建立的服务标准
序，从而在大堂吧内创造出专业化与良好的环境，尤其在您的工作区域领导极为成功的运作。
/程
DUTIES/RESPONSIBILITIES:
义务与责任:
-
Createthroughyourtotalcommitmenttoexcellenceanenvironmentofcompletewell-
beingandsatisfactionofourrestaurantPatronsbyprovidingfriendly,fast,consistent
andprofessionalservice.
完成你所有的义务以提供友善的、快速的、可靠的、专业的服务从而创造令顾客满意的良
好环境
-
Contributeineverywaypossibletotheprofitabilityoftheoutletbydeployingawell
thoughtoutseatingprocedureinthemostadvantageouschronologicalordertoensurea
fairworkdistributioninthevariousstations,ensuringattentiveandsmoothservicetoall
guestsandafastturnoveroftablesthusmaximizingsalespotentials.
考虑最正确的座位安排次序以保证不同区域工作分配的平衡，从而为大堂吧创造收益。确保位
客人提供殷勤的、流畅的服务，提高翻台率，从而扩大销售潜能。
-
MonitordailyactualsalesagainsttheLobbyLou