设立质量敏感指标推进普外科优质护理持续改进 顾敏陈要武 毕节市第一人民医院外科 X 关注成功! 加关注后您将方便地在我的关注中得到本文献的被引频次变化的通知! 新浪微博 腾讯微博 人人网 开心网 豆瓣网 网易微博 摘 要: 目的探讨护理质量敏感指标在普外科优质护理持续改进中的应用效果。方法采用德尔菲法设立普外科护理质量敏感指标9项, 将其应用于普外科手术患者优质护理中, 收集每月监测数据进行动态分析, 针对分析结果进行护理质量持续改进。观察比较护理质量敏感指标应用前后护理质量评分、患者对护理工作满意度及护理不良事件发生率。结果护理质量敏感指标应用后护理质量各项评分、患者对护理工作满意度显著高于应用前, 护理不良事件发生率显著低于应用前(P<, P<) 。结论护理质量敏感指标能有效提高普外科优质护理质量, 降低护理不良事件发生率。 关键词: 普外科; 优质护理; 护理质量; 敏感指标; 持续持质量改进; 护理管理; 作者简介:顾敏:女, 本科, 副主任护师, 科护士长, wuyywea@ 收稿日期:2015-03-10 Establishing of nursing-sensitive quality indicators in continuous improvement of nursing quality in general surgery department Gu Min Chen Yaowu Department of Surgery, Bijie ′s Hospital; Abstract: Objective To explore the effect of estabilishing nursing quality sensitive indicators in continuous improvement of high quality care for patients in general surgery The Delphi method was used to establish 9nursing quality sensitive indicators, which were applied in evaluating quality nursing care of patients in general surgery dynamic quality data were collected monthly and continuous nursing quality improvement schemes were nursing quality score, patients satisfaction with care and nursing adverse events before and after the implement of the indicators After the application of nursing quality sensitive indicators,
