基于单片机的排队叫号系统设计.docx

摘要
排队叫号系统是针对银行、工商、税务、通讯、政府机构等部门的大厅工作流程设计的,是利用电脑的科学管理客户排队的系统,可以解决不同的客户在业务过程中所遇到的拥挤的现象,为客户办理业务带来很大的便利。
本次毕业设计要求的排队系统主要由单片机,完整的键盘,显示电路,蜂鸣器电路组成。系统采用仿真软件protues对排队叫号系统进行模拟仿真,客户使用按键输入信息,单片机接收到输入的信息后,会在排队的人数上面加1,并将最终的号码通知客户,客户拿到号码到等候室等候呼叫自己的号码。在此期间取票机会将客户刚刚接收的信息发送到主机,工作人员接收数据后并作出应答,通过按键通知客户到所在窗口办理业务,此时取票机准备下一次的取号,整个过程非常迅速。为了更加人性化的服务于客户,企业还可以设置座椅,并且提供报纸、书刊,放置公司的相关业务介绍。增加客户等候时的趣味性的同时,还可以让客户更加深入的了解本公司的业务办理,可谓一举两得。此过程有效地避免了因拥挤带来的一系列问题,提高了工作效率。
论文主要研究了排队叫号系统的实现方法,研究结果对现实具有重要的指导意义。研究结果肯定了单片机完成排队叫号系统的可能性。本文的特色是采用通俗易懂的语言,向大家介绍了排队叫号系统的原理以及设计思路,对日常的生产生活具有一定的影响。
关键字:protues 排队叫号单片机人性化
Abstract
Queuing system is working in the lobby for banks, industry merce, taxation, munications, government agencies and other departments of design , can solve all kinds of queues , crowded and chaotic phenomena for business customers in the encounter for customers bring great convenience for business .
The design requirements for graduation plete queuing system consists of master and slave system , keyboard, display part of the circuit , buzzer circuit, etc. . Protues system using simulation software to achieve the number queuing system's simulation, customers using the key input information , the microcontroller receives input information will be added to the above, a number of queued and will notify the customer the ultimate number, customers get numbers to the waiting room to wait for their call numbers. Opportunity tickets will be sent during this period the customer has just received information to the host , and the staff made ​​the response data , inform customers to transact business through the key to where the window , then the next time the ticket dispensing machines ready to take a number , the whole process is very fast . For a more personalized service to customers, companies can also set the seat , and provide relevant business presentation newspapers, books , placing pany. Increase customer waiting time fun at the same time , it can also allow customers to more in-depth underst